Warranty Wise

Warranty & Peace of Mind at Lichfield Street Motor Company

Buying a used car should feel exciting - not stressful.

That's why at Lichfield Street Motor Company, we don't just sell cars.

We help protect them too.

Our Warranty Partner - Warrantywise

We've chosen to work with Warrantywise as our extended warranty partner because they offer flexible, vehicle-specific protection and a reputation for fair claim handling.

We didn't pick the cheapest provider.

We picked one that gives our customers proper support when they need it most.

Why We Use Warrantywise

There are lots of warranty companies out there.

We chose Warrantywise because:

• Plans are tailored to your car's age and mileage
• You can use any VAT-registered garage
• Diagnostics are included on most plans
• Breakdown assistance is available
• Car hire and onward travel can be included
• There's no fixed limit on number of claims (subject to your plan limit)
• They operate with an independent adjudicator for fairness

That last one matters.

Warrantywise appoints Edd China as independent final adjudicator, meaning disputes can be reviewed independently to ensure customers are treated fairly.

For us, that level of transparency was important.

What Does the Warranty Cover?

Warrantywise plans are designed around your vehicle's age and mileage. Depending on eligibility, cover may include:

• Mechanical component failure
• Electrical component failure
• Diagnostic investigation
• Breakdown assistance
• In-car entertainment (on selected plans)
• Premature part failure (where applicable)

Some plans are more comprehensive, while others operate on listed components. We will always explain exactly what is included before you make a decision.

No jargon. No surprises.

Discretionary Warranty - What That Means

Warrantywise plans operate on a discretionary basis.

This means each repair request is assessed individually rather than being processed as an insurance claim.

In practical terms, this allows flexibility - particularly when reviewing complex or high-value repairs.

There is also an independent arbiter appointed to ensure disputes are handled fairly and without bias.

Can I Choose My Own Garage?

Yes.

You are free to use any VAT-registered garage of your choice, although Warrantywise also operates an approved repairer network.

All repairs must be authorised before work begins, which is standard practice with any warranty provider.

Why Consider Extended Cover?

If your vehicle is over 3 years old, the manufacturer's warranty has likely expired.

Unexpected repair bills can be costly. An extended warranty provides:

• Financial protection
• Reduced stress
• Predictable ownership
• Added confidence when buying

It's not compulsory.

But many customers choose it for the peace of mind alone.

Our Approach at LSMC

We will never push a warranty for the sake of it.

We will:

• Explain the options clearly
• Show you the plan booklet
• Answer your questions honestly
• Help you decide what level of cover suits your car and budget

We use Warrantywise because we believe they provide fair, structured protection - and because when something does go wrong, having proper support in place matters.

Want to Know More?

Call us on 07985 706225

Or speak to us when viewing your vehicle.

We'll talk you through the options properly.

No pressure. Just straight advice.